CRM Solutions

CRM Solution

Well implemented CRM, will increase the efficiency and effectiveness of your business. Our consultants, account managers and customer support teams have experience of working with businesses in a range of industries. We take the time to understand how your business runs, so we are able to advise you on how to get the best from ProspectSoft solutions.

Efficiency

CRM helps your business run more efficiently by streamlining business processes; bringing customer and business information together. You will notice the difference, from lead follow-up to order taking; making better use of employee time.

Integration

Integration brings business information together and eliminates time consuming, error prone re-keying of data. ProspectSoft CRM offers unparalleled integration with Access Dimensions, Exchequer, Pegasus Opera and Sage 50 accounting systems, meaning that you can:

  • Maintain a single source of customer data
  • Eliminate errors and time consuming rekeying
  • Extend data to your website and customer facing teams
  • Directly confirm orders into your accounts system
  • Improve management reporting, forecasting and information sharing

Features

  • Contact Management: Track and follow-up with your customers in a robust central database
  • Accounts Integration: Integrate your CRM to your accounts system to access key customer information & avoid time consuming rekeying
  • Document Management: Create, organise and share key documentation (e.g. eMails, quotes, orders, invoices) throughout your organisation
  • Mobile: Provide your sales team with the latest information out on the road
  • Customer Service: Log, assist and track customer queries to offer informed customer service
  • Business reporting: Monitor all business activity in one place
  • Sales Management: Log & progress leads, access customer account information, build quotes & confirm orders into your accounts system
  • eBusiness Integration: ProspectSoft CRM can integrate to eCommerce, eMarketing and ProspectWOW web analytics.

IT support London, Essex, Surrey and Kent. Choice of Fixed price contracts to meet your requirements..
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Whatever the needs of your Non Profit Organisation, we will get the most out of your IT system.
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Extending a helping hand to your existing IT function with customised options.
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Pay As You Go IT support services to Charities, Small to Medium Business with limited IT budgets.
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